Frequently Asked Questions

What type of site is this?

TRUENORTHOUTLET.COM sells a limited inventory of discounted equipment and apparel at an unbelievably low price until it sells out.

What will be listed for sale?

Heads and handles, protective equipment, apparel, footwear, helmets, rebounders, stringing supplies – anything that you need to play your game.

Anything else?

Examples include: camp registrations, game tickets and limited edition gear.

There is only one item, what if I am looking for something else?

We only sell one new item a day but check out the Rebound Deals for previous offers.

Do we tell you how many of each item is available?

Yes, directly beside the BUY NOW button in the box titled QUANTITY REMAINING.  We also include the number available in our email and text alerts.

How do I check the status of my order or track my shipment?

Just login to your account for up to date information on your order and tracking information. 

The LOGIN button is located at the top right of the home page.

Can we make requests?

Please email us with your requests and we will do our best to bring the item to the site.

What if the product arrives damaged or defective?

If the product has a manufactures defect or is damaged in shipping please contact immediately. We will replace the item or refund your money.

If I live outside the USA do I have to pay customs, duties or tariffs?

Shipments outside the U.S.A. may be subject to tariffs, duties, value added tax (VAT), etc.   See the section on SHIPPING for more information.

How do I sell a product or service on the site?

Please contact us.

How do I advertise on your site?

Contact us at info@truenorthoutlet.com and we will pass along our rate card.